Last updated: June 28, 2026
MT5 Gray Label ("we", "us", "our") provides this Privacy Policy to explain what information we collect through this website, how we use it, and the choices you have. By using this website or submitting a form to us, you agree to the practices described below.
1. Information We Collect
We collect information in the following ways:
- Information you provide directly: When you submit a demo request, contact form, or email us, we collect details such as your name, business email address, phone/WhatsApp number, country, the service you are enquiring about, and any message you include.
- Automatically collected information: Like most websites, we may collect technical information such as your IP address, browser type, device type, pages visited, and referring URLs through standard web server logs and analytics tools.
- Cookies: We may use cookies and similar technologies to remember preferences and understand how visitors use this site. You can disable cookies in your browser settings; doing so may affect some site functionality.
2. How We Use Your Information
We use the information we collect to:
- Respond to demo requests and enquiries about MT5/MT4 White Label, Grey Label, Forex CRM, PAMM/MAM, payment gateway, hosting, company formation, and related services;
- Communicate with you by email, phone, or messaging apps such as WhatsApp and Telegram, where you have contacted us through those channels;
- Improve this website and the relevance of the information we provide;
- Comply with legal obligations and enforce our terms where applicable.
3. How We Share Information
We do not sell your personal information. We may share information with:
- Service providers who help us operate this website, host our infrastructure, or process enquiries (for example, email, hosting, and analytics providers), under obligations to protect your data;
- Regulatory, banking, or licensing partners, but only where you have specifically engaged us for company formation or licensing assistance and such sharing is necessary to deliver that service;
- Authorities, where required to comply with a legal obligation, court order, or to protect our rights.
4. Data Retention
We retain enquiry and demo request information for as long as necessary to respond to you, maintain our business records, and comply with legal or accounting obligations, after which it is deleted or anonymised.
5. Your Rights
Depending on your location, you may have the right to request access to, correction of, or deletion of the personal information we hold about you, or to object to or restrict certain processing. To exercise any of these rights, contact us using the details below.
6. Data Security
We use reasonable administrative and technical measures to protect the information we hold. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
7. Third-Party Links
This website may link to third-party websites, including social media, Telegram, and WhatsApp. We are not responsible for the privacy practices of those third parties, and we encourage you to review their respective policies.
8. Children's Privacy
This website and our services are intended for business use by adults and are not directed at children. We do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision. Continued use of this website after changes are posted constitutes acceptance of the updated policy.
10. Contact Us
If you have questions about this Privacy Policy or how your information is handled, contact us at:
- Email: info@mt5graylabel.com
- Phone / WhatsApp: +91 7266950634
This page is provided for general informational purposes and does not constitute legal advice. We recommend reviewing this policy with qualified legal counsel for your specific jurisdiction and business requirements.